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I purchased a water heater and was told that I could finance it through GE Money and not pay any interest if I pay it off in one year. I thought I had paid it off at the end of Dec. 2011. But I didn't. My balance was $135 and because of that and since I didn't...
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#288373
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i have never done bussiness with ge before and so far before my bill is due i tried to set up easy pay and cannot be helped by customer service in establishing this service you would think they would want guanteed payment but they are trying to force me to use the mail...
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Anonymous
Yeah

More than likely you are a calling a call centers. Call center employee\'s are held to talk times (meaning they have a limit to the amount of time they can stay on a phone cal...

GECapitalCares
GECapitalCares

I\'m sorry you\'re experiencing problems with your account. We\'d like to help. Please email me at gecapitalcares@ge.com with the following information: - The full name ass...

#267122
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I am frustrated and will never use GE Money again. We purchased a bed from SleepCountry and using GE Money we got the no interest. We planned on paying the bed off in full when the promotion expired. We made our payments via electronic which they promote and you can...
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GECapitalCares
GEMoneyUS

I\'m sorry you\'re experiencing problems with your account. We\'d like to help. Please email me at gecapitalcares@ge.com with the following information: - The full name ass...

#260607
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Since I cannot locate the added information link I am posting this as an update. After almost 3 years, dozens of letters and phone calls I posted my complaint on this web site. Within 48 hours of posting, GE Money contacted me and after a few days accepted that I was...
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#259700
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GE, if you lease with them, they wash their hands of whatever you buy, not their problem, so they hook up with equipment companies and finance their equipment, but if the equipment is not what you expected they don't care. What a shame!!!!!!!!! Then we tried to get...
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#257972
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GE Money bought Chevron account. Now we cant access our account to pay online because they have the wrong birthdate in the system. They won't give us the date they have and wont waive the fee to pay over the phone. In order to remedy this problem we have to send...
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Anonymous
Retail Finance Communications

I am with GE and sorry to hear you are having an issue with your Chevron account to pay online. Please send your contact phone number to creditcardhelp@ge.com so we can have ...

#255162
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GE Money care`credit is the worst customer service i have ever had to deal with.........the APR is 22% i called to lower the rate for me to pay off the balance...what are they doing transferring me to a 3rd party company with whom they are willing to lower the rate...
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#255005
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I purchased a motorcylce thru GE Money three years ago. I called them on July 1st, 2011 to see what the amount of the loan that was remaining, with the posiblity of paying it off and getting the pink slip. The Rep looked up my file and gave me a number that would pay...
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GECapitalCares
GEMoneyUS

I\'m sorry you\'re experiencing problems with your account. We\'d like to help. Please email me at gecapitalcares@ge.com with the following information: - The full name ass...

Anonymous
MauiAl49

So did the money get taken from your account? If you can show them that then that should prove you paid it off.

#254790
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Hay everyone, please have your heads up with this company, they are not honest , and ethical. there should be a investigation on them,. I understand what every feels, everything they say is true, the one thing happen, I payed them off thank God, I got them to settle...
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#254590
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I send my credit card payments on time, they clear my bank within two days from the time they are sent. GE Money does not post my payment on the day they receive it they post a day or two later and then they charge me a late fee. It clears my bank before the due...
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GECapitalCares
GEMoneyUS

I\'m sorry you\'re experiencing problems with your GE Money account. We\'d like to help. Please email me at gemoneycares@ge.com with the following information: - The full n...

#253400
Reply to reviews